JCZ Cloud Platform, also called Laser Expert Cloud, is a special 4.0 industrial Internet solution for “beam transmission and control” based on advanced equipment networking and cloud computing technology. It is free to users who use JCZ laser control system and EZCAD software series.
Customer-oriented Online Service Platform
JCZ Software Management
Services for those customers who purchase JCZ software are as follows
Simultaneous access to the latest software version
View or download the latest EZCAD software version in the Laser Expert Cloud at any time
Custom feeds of new-version functions
View information on software versions and new-version functions in the software center of the Laser Expert Cloud
Create and manage EZCAD software configuration parameters customized by enterprises on the Laser Expert Cloud
Uniformly manage the configuration parameters of EZCAD software used by enterprises, customize the software name with company information, logo, parameter repository, equipment configuration, etc. In addition, register relevant accounts for technical and production personnel of enterprises to download EZCAD software with configured enterprise parameters.
JCZ License Management Service
Used to manage licenses of JCZ’s hardware and software products purchased by customers.
Log in the Laser Expert Cloud at any time to view and manage the list of licenses of JCZ’s products purchased
For EZCAD3 and related products, companies are allowed to log in the Laser Expert Cloud at any time to view the list of licenses and functions of enterprises and activate relevant information, which solves the separate inquiry when license exceptions are found by customers at the time of shipment.
In-sale and after-sales technical services of JCZ products and software
Used to view the handling progress of technical problems online due to online handling records, as well as to submit problem feedback table to JCZ.
View the handling progress of sales and technological feedback to JCZ in the Laser Expert Cloud
JCZ’s technical staff create problem feedback tables for problems submitted by customers, which synchronize to the customers' accounts. The progress can be viewed after login.
Log in the Laser Expert Cloud to create problem feedback tables for problems encountered in the use of JCZ’s hardware or software
Select corresponding models of hardware and software, edit problem details, and submit them to JCZ’s customer service system
JCZ ‘s Product Manuals
View JCZ's product repository and download manuals needed in the Laser Expert Cloud.
Download relevant software and controller manuals in the Laser Expert Cloud.
The repository system of the Laser Expert Cloud can synchronize JCZ’S updated and released product manuals to the repository of the customer's cloud platform.
Smart factory for EZCAD laser equipment networking
Online operation and maintenance of EZCAD equipment connected to the Laser Expert Cloud
View the status and fault information of your controllers, software, and lasers on the Laser Expert Cloud
The information and status of the connected equipment can be obtained on the Laser Expert Cloud, such as information on controllers, lasers, software versions, parameters of Galvo and F-theta lens, and calibration files. The real-time operating status of equipment can be viewed on cell phones and web pages.
Establish parameter backup for equipment on the Laser Expert Cloud
When equipment is connected to the Laser Expert Cloud, customers can activate the parameter backup function and backup the relevant settings of the F3 parameters on the server, which solves the problem of multiple software versions on the computer of the equipment in the past or the mismatch of parameters when upgrading the software.
Connect to the Laser Expert Cloud for remote technical support in case of equipment faults
When equipment is connected to the Laser Expert Cloud, the status and fault information of controllers, software, and lasers can be attained in real time on the Laser Expert Cloud and remote solving of equipment faults can be actualized.
Encryption for the hardware and software license of equipment
Encryption of JCZ’s software and hardware benefits equipment manufacturers to control the time of the system available, thus achieving the collection of money in installments.
Manage your equipment list on the Laser Expert Cloud and manage and maintain equipment files in bulk
Equipment lists for multiple equipment on the Laser Expert Cloud can be created by equipment manufacturers and users to centrally manage the parameters, licenses, and hardware and software versions of the equipment.
Create equipment files for bulk equipment on the Laser Expert Cloud
Link serial numbers of controllers, lasers, and scanners to equipment to create digital files for every piece of equipment.
Issue and manage equipment parameters and processing parameters in batch
Manage the software version of every piece of equipment on the Laser Expert Cloud, and transmit parameters from the equipment parameter repository on the Laser Expert Cloud to the specified equipment. Unify the management of equipment calibration files.
Personalized access equipment manufacturers' MES system
EZCAD software and controllers connected to the equipment provide data and functional support for equipment manufacturers to access the MES system.
Suzhou JCZ Technology Co., Ltd.
Address: m3-103-2, microsystem Park, Suzhou science and Technology City, No. 2, Peiyuan Road, Huqiu District, Suzhou, Jiangsu
Guangdong JCZ Technology Co., Ltd.
Address: room 1002, No. 4, Songhu Zhigu R & D center, No. 1, renju Road, Liaobu Town, Dongguan City, Guangdong Province
Beijing JCZ Technology Co., Ltd. Wuhan Branch
Address: 1101, block B, building 1, modern service industry base, Huagong science and Technology Park, University Park Road, Jiangxia District, Wuhan, Hubei Province